'Passionate People' is a monthly newsletter from the
desk of Paula Smith, Speaker, Author, Trainer and Coach.
 That’s
right; stop blaming anyone and everyone for anything that goes
wrong (or right) in your life.
Is it just human nature or are we not doing a good enough job
raising our children? Do we teach them to take full
responsibility for their actions? What role models to they have
at home to model this type of behaviour?
You can understand when a 4 year old blames their play friend
for messing up their bedroom. Of course they didn’t play with a
single toy, they just sat back and watched their playmate trash
their room.
We frown and then help them clean up chatting to them about
how it is a shared mess but it is their room and they shouldn’t
be blaming their friend.
What about when a senior staff member blames their team for
not doing their jobs properly this month when the department
doesn’t meet the sales target? Or the young 20 year old blaming
their last 10 employers for firing them? Or I heard a great one
the other day. No customers want to spend money at the moment
and it is causing their business to go broke and how does the
government in this country expect anyone to make a quid?
Trying hard to empathise with them I asked a number of
questions.
Did they have a marketing plan? What are they
doing about spoiling their existing customers? Have they looked
at raising their prices? And what innovative or interesting
things had they implemented into their business in the last 12
months?
Their expressionless face told me all.
When you get a cold for the 4th time this year do you blame
your infected neighbour who visited last week? Or do you decide
to try and get more sleep and look at adopting a healthier diet
and lifestyle?
When everyone you work with is depressing? Do you blame them
for depressing you or do you decide to keep smiling, communicate
better, bring in some flowers and organise an after hours get
together? Or even leave to find a more compatible environment?
And when business is down do you blame the GFC (still) or do
you decide to be progressive and adapt your business to the
changing needs of today’s customers and evolving business
environment.
So next time you have a whinge and blame the world look in
the mirror and think is it really everyone else’s fault or think
back to what Mum told us and take full responsibility for
ourselves and our actions. And when things are going great also
take responsibility and give yourself a bit fat reward.
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Well the word is officially out. Not only my newsletter
friends know about the new Australian qualification in town.
The Diploma of Presentation Skills. It is officially in the
market.
Feedback on the qualification has been awesome. Surprisingly,
many are not booking into our open courses but asking for
in-house programmes so all their trainers, managers or sales
people can also complete the course.
Even some impressive top Australian speakers and trainers
love the programme so much have asked if they could deliver the
programme at some stage.
The ones who have already enrolled in the open programmes in
Perth - One in July and another one scheduled for September
download calendar
- are very excited to be the very first
in Australia to achieve the qualification. I have assured them
of some acknowledgement and reward for jumping up and saying
pick me first.
 We
still have a few vacancies in the open programme at the Burswood
in July so do think about joining us. The week is going to be
sensational. I guarantee, you will be a more confident, unique
presenter when you leave the programme.
Knowledge and skills you can use immediately and transfer to
any vocation.
And if that is not enough to convince you, how about the
great people you will meet, the great food we will eat and the
inspiring discussions you will get chance to participate in.
Don’t forget you can also host one for your organisation
which means I come to you (Anywhere a car can drive or a plane
can fly) Canada or Greek Islands would be my preference please.
View the flyer or
email me
for more information.
If you are not quite ready to take your presentation skills
to the next level and would like to be a workplace trainer my
next Certificate IV in Training and Assessment starts on 20th
June.
There are 5 places left.
Email me
now for a full pack.
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Presentation skills are a must have skill in today’s
competitive business world.
Tip Number
14.
Prepare for 100 pieces of information and deliver 3.
What? you say, that is an awful amount of work for nothing.
When we listen to a trainer, speaker, expert, sales
person we believe they are an expert in what they are
presenting. If you only know the exact information you are to
present, what happens if you get a curly question from the
audience? What if you get asked to present for a little longer
as the next speaker is running late? what if someone in the
audience disagrees with a statement and you need to provide some
additional research to support your case?
When the best presenters in the world get asked to speak,
they have to decide what to leave out rather than always
thinking what to put in their presentation.
 If a client asked me to speak at a conference on Adult
Education for instance. I have been studying it for over 20
years, can I deliver all of my 20 years experience and research
in one hour. Heaven’s know but I have seen some presenters try.
500 slides, a fast talker and a brain dead audience.
 Look
at the target group
What
are the organisational outcomes for this conference
Choose
one or three very clear key messages and go deep
It is always about quality not quantity. One great piece of
information that the group can transfer into the workplace is so
much more relevant than 100 pieces that you have skimmed over.
Remember though, you have those other 100 pieces tucked away
just in case you need to think on your feet and wow your
audience when a question is asked about some research 10 years
ago. Well you just happen to know all about it. Then you mention
you could come back at another time to present it to them.
Before you know it, you’ve been invited back
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The Inspiration Factory
Have you ever needed a bit or a lot
of inspiration?
Or struggling with a gift for a client. One
of my favourite book shops (that don’t just sell books) is the
Inspiration Factory in Subiaco.
I was driving down Hay Street
a while ago and noticed the shop was gone.
Horror I felt, I
just could not imagine such a wonderful business to close its
doors but low and behold, not only are they still around but
they have moved into fantastic new premises 339 Churchill
Avenue, Subiaco.
I urge you to visit their website
www.theinspirationfactory.com.au
Not only can you spend hours
looking at their books and inspirational accessories and gifts
but they also host some great events with authors, coaches,
professional speakers and some other inspiring individuals.
So go and get your dose of Inspiration top of page
I would love to come and speak or train at your organisation.
I deliver workshops on:
- Exceptional Presentation Skills
- Stand Out Training
- Personal Branding for Business Success
- Training and Assessment
- Enterprise Trainer
- Workplace Dynamics
- Speak and Profit
- Leadership
A range of keynotes for your next conference.
Guest speaker at your community organisation.
Or I personally coach a small number of clients
wishing to reach for the next level in their business or
career.
Visit the website for more information: www.paulasmith.com.au
or accredited training www.studiowesttraining.com.au
Or call me to discuss your needs personally 1300
852 859
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